SOLAR-music

Privacy

SOLAR Music Rights Management Limited (also referred to as 'SOLAR', 'we' or 'us') takes your privacy very seriously.

This policy sets out how we will make use of any personal data we receive from you as a visitor to our website. It also describes your data protection rights. More information about your rights, and how to exercise them, is set out in the 'Your rights' section.

We may collect and process the following information about you:

We collect personal information from visitors to our website (http://www.solar-music.com/) which includes information you provide when you contact us via the contact details on this website or report a problem with our website. The information you give us may inter alia include your name, address, email address and phone number.

With regard to each of your visits to our website we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We also work closely with selected third parties (including, for example, business partners and sub-contractors in technical services) and may receive the above information about you from them.

In addition we hold other information you provide, such as your contact details, any correspondence that you send to us and information which you provide to us.

Furthermore, no additional personal information are collected and/or processed.

Personal information are only collected and/or processed to the extent permitted by law or where you give us your explicit consent.

Use of information

To take steps at your request.
This includes:

communicating with you
dealing with complaints and otherwise providing customer services to you
to respond to any comments, complaints, enquiries or requests you may send us
and for legal claims, compliance, regulatory and investigative purposes as necessary.

Where you give us consent:

we may place cookies and may use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used
and on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time

For purposes which are required by law, for example:
in response to requests by government or law enforcement authorities conducting an investigation.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent.

Sharing, Transfer and Location of information

We may also share your information with selected third parties, such as website hosting and service or maintenance providers, who will process it on behalf of SOLAR for the purposes identified above. This includes:

Performing Right Society Limited
PRS for Music Limited
Gesellschaft für musikalische Aufführungs- und mechanische Vervielfältigungsrechte
International Copyright Enterprise Services Limited
ICE Operations AB
Sony/ATV Music Publishing Europe Limited
EMI Music Publishing Europe Limited
Government authorities or regulators conducting an investigation as necessary and to the extent mandatory or where otherwise required by or permitted by law

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We and the parties we share your personal data with may transfer, store and otherwise process your personal data anywhere within the European Economic Area ("EEA" including the UK).

Data Retention

Where we process personal data with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests).

We will retain data for the legally prescribed duration only.

Use of cookies

We may use cookies and other tracking technologies on our website and in some of our emails. For more details on the cookies and tracking technologies which we may use, and the purposes for which we may use them, see our Cookie Policy.

Your rights

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a legal requirement).

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.

To exercise any of these rights, you can get in touch with us using the details set out at the end of this policy. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. In the UK this is the Information Commissioner’s Office.

Changes to this privacy policy

Any changes we make to our privacy policy will be posted on this page. Please check to see if any updates or changes have been made. This policy was last reviewed on 23 May 2018.

Contact us

The data controller is SOLAR. Please send any questions on this privacy policy to the following address:

Data Protection Queries
SOLAR Music Rights Management Limited
Russell Square House
10 - 12 Russell Square
London
WC1B 5EH
United Kingdom

Or by email to enquiries@solar-music.com

Cookies/Cookie Policy

A cookie is a small piece of data that may be sent from our web server to your browser. It is stored on your hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites, and will not damage your system.

SOLAR is committed to first-class customer service. As part of this, we want our website to work effectively for all who visit it, and to deliver the best possible user experience. Our website therefore makes limited use of cookies, to provide us with a better picture of how it is being visited and used. This then helps us to further improve the website.